@import url('https://fonts.googleapis.com/css2?family=Outfit:wght@300;400;500;600;700;800&display=swap');

:root {
  --primary: #092c63;
  --primary-hover: #144996;
  --primary-light: #edf3fd;
  --accent: #aa7036;
  --accent-gold: #c87512;
  --accent-light: #fff5e8;
  --dark: #162b42;
  --muted: #617289;
  --border: #d6dee8;
  --bg: #f7f8fb;
  --success: #16754e;
  --success-light: #eef8f2;
  --warning: #bd790a;
  --warning-light: #fff7e7;
  --error: #d32f2f;
  --error-light: #ffebee;
  --info: #0f5ea8;
  --info-light: #edf5ff;
  --white: #ffffff;

  --brand-surface: var(--primary-light);
  --neutral-surface: var(--white);
  --neutral-muted: var(--muted);
  --semantic-success: var(--success);
  --semantic-warning: var(--warning);
  --semantic-error: var(--error);
  --semantic-info: var(--info);

  --shadow-sm: 0 2px 4px rgba(9, 44, 99, 0.04);
  --shadow-md: 0 4px 12px rgba(9, 44, 99, 0.08);
  --shadow-lg: 0 10px 30px rgba(9, 44, 99, 0.12);
  --radius: 8px;
  --transition: all 0.2s cubic-bezier(0.4, 0, 0.2, 1);
  
  /* UX4G Typography Scale */
  --font-size-xs: 12px;
  --font-size-sm: 14px;
  --font-size-base: 16px;
  --font-size-lg: 18px;
  --font-size-xl: 20px;
  --font-size-2xl: 24px;
  --font-size-3xl: 28px;
  --font-size-4xl: 32px;
  --font-size-5xl: 40px;
  
  --font-weight-regular: 400;
  --font-weight-medium: 500;
  --font-weight-semibold: 600;
  --font-weight-bold: 700;
  --font-weight-extrabold: 800;
}

* {
  box-sizing: border-box;
  margin: 0;
  padding: 0;
}

body {
  background: var(--bg);
  color: var(--dark);
  font-family: 'Outfit', system-ui, -apple-system, sans-serif;
  font-size: 16px;
  line-height: 1.5;
  overflow-x: hidden;
}

button, input, select, textarea {
  font-family: inherit;
  font-size: inherit;
}

button {
  cursor: pointer;
  border: none;
  background: none;
}

button:focus-visible, input:focus-visible {
  outline: 3px solid var(--accent-gold);
  outline-offset: 2px;
}

/* Page shell */
.shell {
  max-width: 1600px;
  margin: 0 auto;
  min-height: 100vh;
  display: flex;
  flex-direction: column;
  background: #ffffff;
  box-shadow: 0 0 40px rgba(9, 44, 99, 0.05);
}

/* Utility bar */
.utility {
  background: #ffffff;
  color: var(--primary);
  padding: 10px 40px;
  display: flex;
  justify-content: space-between;
  --info: #0f5ea8;
  --info-light: #edf5ff;
  align-items: center;
  font-size: 13px;
  font-weight: 500;
  border-bottom: 1px solid var(--border);
}

.utility-links {
  display: flex;
  gap: 15px;
  align-items: center;
}

.utility a, .utility button {
  color: var(--primary);
  text-decoration: none;
  font-weight: 600;
}

.utility a:hover, .utility button:hover {
  text-decoration: underline;
}

/* Accessibility Panel */
.accessibility-panel {
  display: none;
  position: fixed;
  top: 0;
  right: 0;
  width: 420px;
  height: 100vh;
  background: #ffffff;
  border-left: 1px solid var(--border);
  box-shadow: -2px 0 12px rgba(0, 0, 0, 0.1);
  z-index: 1000;
  flex-direction: column;
  animation: slideInRight 0.3s ease-out;
  overflow-y: auto;
}

.accessibility-panel.open {
  display: flex;
}

@keyframes slideInRight {
  from {
    transform: translateX(100%);
  }
  to {
    transform: translateX(0);
  }
}

.accessibility-panel-header {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 20px;
  border-bottom: 1px solid var(--border);
  flex-shrink: 0;
}

.accessibility-panel-header h3 {
  margin: 0;
  font-size: 18px;
  color: var(--primary);
}

.accessibility-panel-close {
  font-size: 24px;
  color: var(--muted);
  background: none;
  border: none;
  cursor: pointer;
  padding: 0;
  line-height: 1;
  transition: var(--transition);
}

.accessibility-panel-close:hover {
  color: var(--dark);
}

.accessibility-panel-content {
  padding: 20px;
  flex: 1;
  display: flex;
  flex-direction: column;
  gap: 20px;
}

.accessibility-control-group {
  display: flex;
  flex-direction: column;
  gap: 8px;
}

.accessibility-control-group label {
  font-size: 14px;
  font-weight: 600;
  color: var(--dark);
}

.accessibility-control-group input[type="checkbox"] {
  width: 18px;
  height: 18px;
  cursor: pointer;
  accent-color: var(--primary);
}

.slider-container {
  display: flex;
  align-items: center;
  gap: 10px;
}

/* Typography tokens applied to global elements */
h1 { font-size: var(--font-size-3xl); font-weight: var(--font-weight-extrabold); color: var(--dark); margin-bottom: 8px; }
h2 { font-size: var(--font-size-2xl); font-weight: var(--font-weight-semibold); color: var(--dark); margin-bottom: 6px; }
h3 { font-size: var(--font-size-xl); font-weight: var(--font-weight-semibold); color: var(--dark); margin-bottom: 4px; }
p { font-size: var(--font-size-base); color: var(--dark); }
.muted { color: var(--neutral-muted); font-size: var(--font-size-sm); }

/* Core component tokens */
.panel, .info-box, .journey, .review-section-card { background: var(--neutral-surface); border: 1px solid var(--border); border-radius: var(--radius); padding: 18px; box-shadow: var(--shadow-sm); }
.attention-box { background: var(--warning-light); border-left: 4px solid var(--warning); color: var(--dark); padding: 16px; border-radius: 8px; }
.info-box { background: var(--info-light); border-left: 4px solid var(--info); }

/* Service card pattern */
.service { display: flex; align-items: flex-start; gap: 12px; padding: 18px; border-radius: 10px; border: 1px solid var(--border); background: var(--neutral-surface); box-shadow: var(--shadow-sm); }
.service h3 { margin: 0 0 8px 0; font-size: var(--font-size-lg); }
.service p { margin: 0 0 10px 0; }
.service .service-icon { width: 48px; height: 48px; border-radius: 8px; display: inline-flex; align-items: center; justify-content: center; background: var(--primary-light); color: var(--primary); font-weight: 700; flex: 0 0 48px; }

/* Badges */
.badge { display: inline-block; padding: 6px 10px; border-radius: 999px; background: var(--bg); color: var(--dark); font-weight: 700; border: 1px solid var(--border); font-size: 13px; }
.badge.green { background: var(--success-light); color: var(--success); border-color: rgba(33,155,98,0.15); }
.badge.warn, .btn.warn { background: var(--warning-light); color: var(--warning); }

/* Small responsive tweaks */
@media (max-width: 760px) {
  .service { flex-direction: column; align-items: stretch; }
  .service .service-icon { margin-bottom: 8px; }
}

.slider-container input[type="range"] {
  flex: 1;
  cursor: pointer;
  height: 6px;
  border-radius: 3px;
  background: var(--border);
  outline: none;
  -webkit-appearance: none;
}

.slider-container input[type="range"]::-webkit-slider-thumb {
  -webkit-appearance: none;
  appearance: none;
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--primary);
  cursor: pointer;
  transition: var(--transition);
}

.slider-container input[type="range"]::-webkit-slider-thumb:hover {
  transform: scale(1.2);
}

.slider-container input[type="range"]::-moz-range-thumb {
  width: 18px;
  height: 18px;
  border-radius: 50%;
  background: var(--primary);
  cursor: pointer;
  border: none;
  transition: var(--transition);
}

.slider-container input[type="range"]::-moz-range-thumb:hover {
  transform: scale(1.2);
}

.size-preset, .preset-btn {
  padding: 8px 12px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  background: var(--bg);
  color: var(--dark);
  font-size: 13px;
  font-weight: 600;
  cursor: pointer;
  transition: var(--transition);
}

.size-preset:hover, .preset-btn:hover {
  background: var(--primary-light);
  border-color: var(--primary);
  color: var(--primary);
}

.size-value, .preset-value {
  font-size: 13px;
  color: var(--muted);
  text-align: center;
}

.button-group {
  display: flex;
  gap: 10px;
}

.toggle-btn {
  flex: 1;
  padding: 10px 12px;
  border: 2px solid var(--border);
  border-radius: var(--radius);
  background: var(--white);
  color: var(--dark);
  font-size: 14px;
  font-weight: 600;
  cursor: pointer;
  transition: var(--transition);
}

.toggle-btn:hover {
  border-color: var(--primary);
  background: var(--primary-light);
  color: var(--primary);
}

.toggle-btn.active {
  background: var(--primary);
  color: #ffffff;
  border-color: var(--primary);
}

/* Overlay when accessibility panel is open */
body.accessibility-open::before {
  content: '';
  position: fixed;
  top: 0;
  left: 0;
  right: 0;
  bottom: 0;
  background: rgba(0, 0, 0, 0.3);
  z-index: 999;
}
.mast {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding: 20px 40px;
  background: #ffffff;
  border-bottom: 1px solid var(--border);
}

.brand {
  display: flex;
  gap: 16px;
  align-items: center;
  color: var(--primary);
  text-decoration: none;
}

.seal {
  width: 58px;
  height: 58px;
  border-radius: 50%;
  border: 2px solid var(--primary);
  display: grid;
  place-items: center;
  font-size: 20px;
  background: var(--primary-light);
  color: var(--primary);
  font-weight: 800;
}

.brand-text h1 {
  font-size: 22px;
  font-weight: 800;
  line-height: 1.1;
  letter-spacing: -0.5px;
  text-transform: uppercase;
  margin-bottom: 0;
}

.brand-text small {
  font-size: 14px;
  font-weight: 600;
  color: var(--accent);
  display: block;
  margin-top: 2px;
}

.top-actions {
  display: flex;
  gap: 12px;
  align-items: center;
}

/* Navigation */
.nav {
  display: flex;
  padding: 0 40px;
  background: #ffffff;
  border-bottom: 4px solid var(--primary);
  gap: 6px;
  position: sticky;
  top: 0;
  z-index: 100;
}

.nav button {
  height: 58px;
  padding: 0 20px;
  color: var(--dark);
  font-size: 15px;
  font-weight: 600;
  transition: var(--transition);
  position: relative;
  display: flex;
  align-items: center;
  gap: 8px;
}

.nav button::after {
  content: '';
  position: absolute;
  bottom: 0;
  left: 0;
  width: 100%;
  height: 4px;
  background: var(--accent-gold);
  transform: scaleX(0);
  transition: var(--transition);
}

.nav button.active {
  background: var(--primary-light);
  color: var(--primary);
}

.nav button.active::after {
  transform: scaleX(1);
}

.nav button:not(.active):hover {
  background: var(--bg);
  color: var(--primary);
}

.nav button:last-child {
  margin-left: auto;
}

/* Page content area */
.page {
  padding: 40px;
  flex: 1;
}

/* Global Grid Layouts */
.grid {
  display: grid;
  grid-template-columns: repeat(4, 1fr);
  gap: 24px;
  margin-top: 24px;
}

.dash-grid {
  display: grid;
  grid-template-columns: 1.4fr 0.9fr;
  gap: 30px;
  margin-top: 24px;
}

/* Typography & Section headers */
h1 {
  font-size: 32px;
  font-weight: 800;
  color: var(--primary);
  margin-bottom: 10px;
  letter-spacing: -0.5px;
}

h2 {
  font-size: 24px;
  font-weight: 700;
  color: var(--primary);
  margin-bottom: 8px;
}

h3 {
  font-size: 18px;
  font-weight: 600;
  color: var(--dark);
  margin-bottom: 8px;
}

.muted {
  color: var(--muted);
  font-size: 15px;
}

.eyebrow {
  font-size: 12px;
  font-weight: 800;
  text-transform: uppercase;
  letter-spacing: 0.1em;
  color: var(--accent);
  margin-bottom: 8px;
}

/* Custom interactive buttons */
.btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  padding: 10px 20px;
  border-radius: var(--radius);
  font-size: 15px;
  font-weight: 700;
  min-height: 44px;
  transition: var(--transition);
  border: 1px solid var(--border);
  background: var(--primary-light);
  color: var(--primary);
  text-decoration: none;
  gap: 8px;
}

.btn:hover {
  transform: translateY(-2px);
  box-shadow: var(--shadow-md);
  background: #dfeeff;
}

.btn:active {
  transform: translateY(0);
}

.btn.primary {
  background: var(--primary);
  color: #ffffff;
  border-color: var(--primary);
}

.btn.primary:hover {
  background: var(--primary-hover);
  box-shadow: 0 6px 15px rgba(9, 44, 99, 0.15);
}

.btn.warn {
  background: var(--accent-light);
  color: #7d5000;
  border-color: #f5d49e;
}

.btn.warn:hover {
  background: #ffe9bc;
}

.btn.text {
  background: transparent;
  border-color: transparent;
  padding-left: 0;
  color: var(--primary);
}

.btn.text:hover {
  transform: none;
  box-shadow: none;
  text-decoration: underline;
  background: transparent;
}

.btn:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none !important;
  box-shadow: none !important;
}

/* Service cards */
.service {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 30px 25px;
  display: flex;
  flex-direction: column;
  align-items: flex-start;
  min-height: 240px;
  transition: var(--transition);
  box-shadow: var(--shadow-sm);
}

.service:hover {
  transform: translateY(-5px);
  border-color: #aac5e5;
  box-shadow: var(--shadow-lg);
}

.service h3 {
  font-size: 20px;
  color: var(--primary);
  margin-bottom: 12px;
}

.service p {
  font-size: 15px;
  color: var(--muted);
  margin-bottom: auto;
  line-height: 1.45;
}

.service .btn {
  margin-top: 25px;
  width: 100%;
}

/* Panel cards */
.panel {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 30px;
  box-shadow: var(--shadow-sm);
  transition: var(--transition);
}

.panel:hover {
  border-color: #b5cbe1;
  box-shadow: var(--shadow-md);
}

/* Hero Section */
.hero {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  box-shadow: var(--shadow-sm);
  padding: 50px;
  text-align: center;
  margin-bottom: 30px;
}

.hero h1 {
  font-size: 38px;
  margin-top: 10px;
  margin-bottom: 15px;
}

.hero p {
  font-size: 18px;
  color: var(--muted);
  max-width: 600px;
  margin: 0 auto;
}

/* Split container */
.split {
  display: flex;
  justify-content: space-between;
  align-items: center;
  gap: 15px;
  flex-wrap: wrap;
}

/* Banner component */
.banner {
  padding: 25px 30px;
  border-radius: var(--radius);
  border-left: 5px solid var(--primary);
  background: #ffffff;
  box-shadow: var(--shadow-sm);
  margin-bottom: 25px;
  transition: var(--transition);
}

.banner b {
  font-size: 26px;
  color: var(--primary);
  display: block;
  margin-bottom: 5px;
}

.banner.success {
  border-color: var(--success);
  background: var(--success-light);
}

.banner.success b {
  color: var(--success);
}

/* Dashboard / Journey Card */
.journey {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 30px;
  box-shadow: var(--shadow-sm);
}

.journey-header {
  border-bottom: 1px solid var(--border);
  padding-bottom: 15px;
  margin-bottom: 20px;
}

.journey-id {
  font-family: monospace;
  font-weight: 700;
  color: var(--muted);
  background: var(--bg);
  padding: 4px 8px;
  border-radius: 4px;
  font-size: 13px;
  display: inline-block;
  margin-top: 5px;
}

.progress-bar-container {
  margin: 20px 0;
}

.progress-bar {
  height: 10px;
  background: var(--bg);
  border-radius: 5px;
  overflow: hidden;
  position: relative;
}

.progress-fill {
  height: 100%;
  background: var(--primary);
  width: 72%;
  transition: width 0.4s ease-in-out;
}

.facts {
  display: flex;
  gap: 15px;
  flex-wrap: wrap;
  font-size: 14px;
  margin-bottom: 20px;
  color: var(--success);
  font-weight: 600;
}

.facts span {
  display: flex;
  align-items: center;
  gap: 5px;
}

/* Info & Attention Panels */
.info-box {
  background: var(--primary-light);
  border-left: 4px solid var(--primary);
  padding: 20px;
  border-radius: 0 var(--radius) var(--radius) 0;
  margin: 20px 0;
}

.attention-box {
  background: var(--warning-light);
  border-left: 4px solid var(--warning);
  padding: 20px;
  border-radius: 0 var(--radius) var(--radius) 0;
  margin: 20px 0;
}

/* Records List */
.records-section {
  margin-top: 35px;
}

.record {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 18px 0;
  border-top: 1px solid var(--border);
  transition: var(--transition);
}

.record:hover {
  background: var(--bg);
  padding-left: 10px;
}

.badge {
  font-size: 13px;
  font-weight: 700;
  padding: 6px 12px;
  background: var(--accent-light);
  color: var(--accent-gold);
  border-radius: 50px;
}

.badge.green {
  background: var(--success-light);
  color: var(--success);
}

/* Timeline component */
.timeline {
  position: relative;
  border-left: 2px solid var(--border);
  margin: 25px 0 25px 15px;
  padding-left: 30px;
}

.timeline-event {
  position: relative;
  padding-bottom: 25px;
}

.timeline-event:last-child {
  padding-bottom: 0;
}

.timeline-event::before {
  content: '';
  position: absolute;
  left: -37px;
  top: 4px;
  width: 12px;
  height: 12px;
  border-radius: 50%;
  background: #ffffff;
  border: 2px solid var(--muted);
  transition: var(--transition);
}

.timeline-event.done::before {
  background: var(--success);
  border-color: var(--success);
}

.timeline-event.current::before {
  background: var(--primary);
  border-color: var(--primary);
  box-shadow: 0 0 0 4px var(--primary-light);
}

.timeline-event h4 {
  font-size: 16px;
  font-weight: 700;
  color: var(--dark);
}

.timeline-event p {
  font-size: 14px;
  color: var(--muted);
  margin-top: 2px;
}

/* Step tracker for application form */
.steps-container {
  display: flex;
  justify-content: space-between;
  gap: 10px;
  margin: 30px 0;
}

.step-item {
  flex: 1;
  text-align: center;
  font-size: 12px;
  font-weight: 600;
  color: var(--muted);
  position: relative;
}

.step-item::before {
  content: '';
  display: block;
  width: 28px;
  height: 28px;
  border-radius: 50%;
  border: 2px solid var(--border);
  background: #ffffff;
  margin: 0 auto 8px;
  transition: var(--transition);
}

.step-item.done::before {
  background: var(--success);
  border-color: var(--success);
}

.step-item.active::before {
  border-color: var(--primary);
  background: var(--primary);
  box-shadow: inset 0 0 0 5px #ffffff;
}

.step-item.active {
  color: var(--primary);
  font-weight: 700;
}

/* Form Styles */
.form-container {
  max-width: 800px;
  margin: 0 auto;
}

.form-group {
  margin-bottom: 20px;
}

.form-group label {
  display: block;
  font-weight: 700;
  margin-bottom: 8px;
  color: var(--primary);
}

.form-group input, .form-group select, .form-group textarea {
  width: 100%;
  padding: 12px 15px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  transition: var(--transition);
}

.form-group input:focus, .form-group select:focus, .form-group textarea:focus {
  border-color: var(--primary);
  box-shadow: 0 0 0 3px var(--primary-light);
}

.form-actions {
  display: flex;
  justify-content: space-between;
  margin-top: 30px;
  gap: 15px;
}

/* Upload dropzone */
.upload-zone {
  border: 2px dashed #9eb4c6;
  border-radius: var(--radius);
  padding: 40px;
  text-align: center;
  background: #f8fbfd;
  margin-bottom: 25px;
  transition: var(--transition);
}

.upload-zone:hover {
  background: var(--primary-light);
  border-color: var(--primary);
}

.doc-list {
  margin: 20px 0;
}

.doc-row {
  display: flex;
  justify-content: space-between;
  align-items: center;
  padding: 15px 0;
  border-top: 1px solid var(--border);
}

/* Journey Health Section */
.health-sec {
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 30px;
  margin-bottom: 30px;
  border-left: 5px solid var(--success);
  transition: var(--transition);
}

.health-sec[data-state="action"] {
  border-left-color: var(--accent-gold);
  background: #fffbf5;
}

.health-sec[data-state="offline"] {
  border-left-color: var(--warning);
  background: #fffcf7;
}

.health-sec[data-state="syncing"] {
  border-left-color: var(--primary);
  background: var(--primary-light);
}

.health-sec[data-state="delayed"] {
  border-left-color: var(--accent);
  background: #fffbf7;
}

.health-sec[data-state="conflict"] {
  border-left-color: #a75a17;
  background: #fff8f0;
}

.health-indicators {
  display: flex;
  gap: 20px;
  flex-wrap: wrap;
  margin: 15px 0;
  font-size: 14px;
  font-weight: 700;
}

.health-indicators span {
  color: var(--success);
}

.health-sec[data-state="action"] .health-indicators span:last-child,
.health-sec[data-state="offline"] .health-indicators span:last-child,
.health-sec[data-state="delayed"] .health-indicators span:last-child,
.health-sec[data-state="conflict"] .health-indicators span:last-child {
  color: var(--accent-gold);
}

/* Officer Operations Table */
table {
  width: 100%;
  border-collapse: collapse;
  margin: 25px 0;
}

th {
  text-align: left;
  padding: 15px;
  background: var(--bg);
  font-weight: 700;
  color: var(--primary);
  border-bottom: 2px solid var(--border);
}

td {
  padding: 15px;
  border-bottom: 1px solid var(--border);
  font-size: 15px;
}

tr:hover td {
  background: var(--bg);
}

/* Help page search block */
.help-card {
  margin-top: 30px;
}

.help-search {
  display: flex;
  margin-top: 15px;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
  box-shadow: var(--shadow-sm);
}

.help-search input {
  border: 0;
  flex: 1;
  padding: 15px;
}

.help-search button {
  background: var(--primary);
  color: #ffffff;
  padding: 0 30px;
  font-weight: 700;
}

.help-search button:hover {
  background: var(--primary-hover);
}

/* Floating Chatbot Widget Styling */
.chat-widget {
  position: fixed;
  bottom: 30px;
  right: 30px;
  z-index: 1000;
  font-family: inherit;
}

/* Pulsing Chat FAB */
.chat-fab {
  width: 65px;
  height: 65px;
  border-radius: 50%;
  background: var(--primary);
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 8px 24px rgba(9, 44, 99, 0.25);
  font-size: 26px;
  transition: var(--transition);
  position: relative;
  border: 2px solid #ffffff;
}

.chat-fab:hover {
  transform: scale(1.05) translateY(-2px);
  background: var(--primary-hover);
}

.chat-fab .badge-pulse {
  position: absolute;
  top: 2px;
  right: 2px;
  width: 14px;
  height: 14px;
  background: var(--accent-gold);
  border-radius: 50%;
  border: 2px solid #ffffff;
  box-shadow: 0 0 0 0 rgba(200, 117, 18, 0.7);
  animation: pulse 1.8s infinite;
}

/* Chat window */
.chat-window {
  position: absolute;
  bottom: 80px;
  right: 0;
  width: 380px;
  height: 520px;
  background: #ffffff;
  border-radius: 12px;
  box-shadow: 0 12px 40px rgba(0, 0, 0, 0.15);
  display: flex;
  flex-direction: column;
  overflow: hidden;
  transition: transform 0.3s cubic-bezier(0.4, 0, 0.2, 1), opacity 0.3s ease;
  transform: translateY(20px) scale(0.95);
  opacity: 0;
  pointer-events: none;
  border: 1px solid var(--border);
}

.chat-widget.open .chat-window {
  transform: translateY(0) scale(1);
  opacity: 1;
  pointer-events: auto;
}

/* Chat Header */
.chat-header {
  background: var(--primary);
  color: #ffffff;
  padding: 16px 20px;
  display: flex;
  align-items: center;
  justify-content: space-between;
  border-bottom: 3px solid var(--accent-gold);
}

.chat-bot-profile {
  display: flex;
  align-items: center;
  gap: 12px;
}

.chat-bot-avatar {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: #ffffff;
  color: var(--primary);
  display: grid;
  place-items: center;
  font-size: 18px;
  font-weight: 800;
  box-shadow: var(--shadow-sm);
}

.chat-bot-info h4 {
  font-size: 15px;
  font-weight: 700;
  line-height: 1.2;
}

.chat-bot-info span {
  font-size: 11px;
  color: #aecdca;
  display: flex;
  align-items: center;
  gap: 4px;
}

.chat-bot-info span::before {
  content: '';
  display: inline-block;
  width: 7px;
  height: 7px;
  background: #2cd66b;
  border-radius: 50%;
}

.chat-close-btn {
  color: #ffffff;
  opacity: 0.8;
  font-size: 20px;
  transition: var(--transition);
}

.chat-close-btn:hover {
  opacity: 1;
  transform: scale(1.1);
}

/* Chat Messages */
.chat-messages {
  flex: 1;
  padding: 20px;
  overflow-y: auto;
  background: #f8fafc;
  display: flex;
  flex-direction: column;
  gap: 15px;
  scroll-behavior: smooth;
}

.chat-bubble {
  max-width: 82%;
  padding: 12px 16px;
  border-radius: 12px;
  font-size: 14px;
  line-height: 1.4;
  word-wrap: break-word;
  animation: messageFadeIn 0.25s ease-out forwards;
}

.chat-bubble.bot {
  background: #ffffff;
  color: var(--dark);
  align-self: flex-start;
  border-bottom-left-radius: 2px;
  box-shadow: var(--shadow-sm);
  border: 1px solid rgba(9, 44, 99, 0.05);
}

.chat-bubble.user {
  background: var(--primary);
  color: #ffffff;
  align-self: flex-end;
  border-bottom-right-radius: 2px;
  box-shadow: var(--shadow-sm);
}

/* Chat Choice Buttons */
.chat-choices {
  display: flex;
  flex-direction: column;
  gap: 8px;
  align-self: flex-start;
  width: 82%;
  margin-left: 2px;
  margin-top: -5px;
}

.chat-choice-btn {
  background: #ffffff;
  color: var(--primary);
  border: 1px solid var(--primary);
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 13px;
  font-weight: 600;
  text-align: left;
  transition: var(--transition);
  box-shadow: var(--shadow-sm);
}

.chat-choice-btn:hover {
  background: var(--primary-light);
  transform: translateX(3px);
}

/* Helpline Card at end of chat */
.helpline-card {
  background: var(--accent-light);
  border: 1px solid #f5d49e;
  border-radius: 10px;
  padding: 15px;
  margin-top: 10px;
  display: flex;
  flex-direction: column;
  align-items: center;
  text-align: center;
  box-shadow: var(--shadow-sm);
  animation: messageFadeIn 0.3s ease-out forwards;
}

.helpline-card h5 {
  font-size: 14px;
  color: #7d5000;
  font-weight: 700;
  margin-bottom: 8px;
  text-transform: uppercase;
  letter-spacing: 0.5px;
}

.helpline-card p {
  font-size: 13px;
  color: var(--muted);
  margin-bottom: 12px;
}

.helpline-number {
  font-size: 20px;
  font-weight: 800;
  color: var(--primary);
  margin-bottom: 12px;
}

.helpline-call-btn {
  background: var(--accent-gold);
  color: #ffffff;
  text-decoration: none;
  font-weight: 700;
  padding: 8px 20px;
  border-radius: 20px;
  font-size: 13px;
  display: inline-flex;
  align-items: center;
  gap: 8px;
  transition: var(--transition);
}

.helpline-call-btn:hover {
  background: #b1650b;
  transform: translateY(-1px);
  box-shadow: var(--shadow-sm);
}

/* Typing indicator */
.typing-indicator {
  display: flex;
  gap: 4px;
  padding: 12px 16px;
  background: #ffffff;
  border-radius: 12px;
  border-bottom-left-radius: 2px;
  align-self: flex-start;
  box-shadow: var(--shadow-sm);
  border: 1px solid rgba(9, 44, 99, 0.05);
}

.typing-dot {
  width: 7px;
  height: 7px;
  background: var(--muted);
  border-radius: 50%;
  animation: typing 1.4s infinite ease-in-out;
  opacity: 0.4;
}

.typing-dot:nth-child(2) {
  animation-delay: 0.2s;
}

.typing-dot:nth-child(3) {
  animation-delay: 0.4s;
}

/* Chat Footer (Input block) */
.chat-input-area {
  padding: 12px;
  border-top: 1px solid var(--border);
  background: #ffffff;
  display: flex;
  gap: 8px;
}

.chat-input {
  flex: 1;
  border: 1px solid var(--border);
  border-radius: 20px;
  padding: 8px 16px;
  font-size: 13px;
  transition: var(--transition);
}

.chat-input:focus {
  border-color: var(--primary);
  outline: none;
}

.chat-send-btn {
  width: 36px;
  height: 36px;
  border-radius: 50%;
  background: var(--primary);
  color: #ffffff;
  display: flex;
  align-items: center;
  justify-content: center;
  font-size: 16px;
  transition: var(--transition);
}

.chat-send-btn:hover {
  background: var(--primary-hover);
}

/* Drawer / Control Panel */
.drawer {
  position: fixed;
  right: 0;
  bottom: 0;
  width: 340px;
  z-index: 100;
  background: #182838;
  color: #ffffff;
  border-top: 3px solid var(--accent-gold);
  box-shadow: 0 -4px 20px rgba(0, 0, 0, 0.2);
  border-radius: 8px 0 0 0;
  overflow: hidden;
}

.drawer summary {
  padding: 15px 20px;
  cursor: pointer;
  font-weight: 700;
  background: #1f3347;
  user-select: none;
  font-size: 14px;
}

.drawer p {
  font-size: 12px;
  color: #ccdbe8;
  padding: 12px 20px;
}

.controls {
  padding: 0 20px 20px;
  display: grid;
  grid-template-columns: 1fr 1fr;
  gap: 10px;
}

.controls button {
  background: #29435b;
  border: 1px solid #54718a;
  color: #ffffff;
  padding: 10px;
  font-size: 12px;
  font-weight: 600;
  border-radius: 4px;
  transition: var(--transition);
}

.controls button:hover {
  background: #395c7c;
  border-color: #7292af;
}

/* Toast component */
.toast {
  position: fixed;
  bottom: 25px;
  left: 50%;
  transform: translate(-50%, 40px);
  opacity: 0;
  background: #122f4d;
  color: #ffffff;
  padding: 14px 24px;
  border-radius: 50px;
  z-index: 2000;
  font-size: 14px;
  font-weight: 600;
  box-shadow: 0 8px 24px rgba(0,0,0,0.25);
  pointer-events: none;
  transition: transform 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275), opacity 0.2s ease;
}

.toast.show {
  transform: translate(-50%, 0);
  opacity: 1;
}

/* Modals */
.modal {
  position: fixed;
  inset: 0;
  z-index: 3000;
  background: rgba(16, 34, 53, 0.6);
  backdrop-filter: blur(4px);
  display: grid;
  place-items: center;
  padding: 20px;
  opacity: 0;
  pointer-events: none;
  transition: opacity 0.25s ease;
}

.modal.show {
  opacity: 1;
  pointer-events: auto;
}

.modal-box {
  background: #ffffff;
  max-width: 540px;
  width: 100%;
  padding: 30px;
  border-radius: 12px;
  box-shadow: 0 15px 45px rgba(0,0,0,0.25);
  transform: translateY(-20px);
  transition: transform 0.3s cubic-bezier(0.175, 0.885, 0.32, 1.275);
}

.modal.show .modal-box {
  transform: translateY(0);
}

.modal-box h2 {
  margin-bottom: 15px;
}

.qr-wrap {
  display: flex;
  gap: 25px;
  align-items: center;
  margin: 25px 0;
}

.qr {
  width: 160px;
  height: 160px;
  display: grid;
  grid-template-columns: repeat(13, 1fr);
  grid-template-rows: repeat(13, 1fr);
  padding: 8px;
  gap: 1px;
  background: #ffffff;
  border: 1px solid var(--border);
  border-radius: 8px;
}

.qr i {
  background: var(--primary);
}

.qr i.empty {
  background: #ffffff;
}

.hidden {
  display: none !important;
}

/* Animations */
@keyframes pulse {
  0% {
    box-shadow: 0 0 0 0 rgba(200, 117, 18, 0.7);
  }
  70% {
    box-shadow: 0 0 0 10px rgba(200, 117, 18, 0);
  }
  100% {
    box-shadow: 0 0 0 0 rgba(200, 117, 18, 0);
  }
}

@keyframes messageFadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

@keyframes typing {
  0%, 100% {
    transform: translateY(0);
  }
  50% {
    transform: translateY(-5px);
    opacity: 1;
  }
}

/* Media Queries */
@media (max-width: 1024px) {
  .grid {
    grid-template-columns: repeat(2, 1fr);
  }
  .dash-grid {
    grid-template-columns: 1fr;
  }
}

@media (max-width: 768px) {
  .utility, .mast, .nav, .page {
    padding-left: 20px;
    padding-right: 20px;
  }
  .nav {
    overflow-x: auto;
    gap: 10px;
  }
  .nav button {
    white-space: nowrap;
    padding: 0 12px;
  }
  .hero {
    padding: 35px 25px;
  }
  .hero h1 {
    font-size: 28px;
  }
  .drawer {
    width: 100%;
    position: static;
    border-radius: 0;
  }
  .chat-window {
    width: calc(100vw - 40px);
    right: -10px;
    bottom: 75px;
  }
}

@media (max-width: 576px) {
  .grid {
    grid-template-columns: 1fr;
  }
  .mast {
    flex-direction: column;
    align-items: flex-start;
    gap: 15px;
  }
  .top-actions {
    width: 100%;
    justify-content: space-between;
  }
  .qr-wrap {
    flex-direction: column;
    text-align: center;
  }
}
\n/* --- Homepage Redesign Styles --- */\n.home-hero {\n  background: var(--dark);\n  color: var(--white);\n  padding: 80px 40px;\n  border-radius: var(--radius);\n  text-align: center;\n  margin-bottom: 40px;\n  box-shadow: var(--shadow-lg);\n}\n\n.home-hero h1 {\n  color: var(--white);\n  font-size: 42px;\n  margin-bottom: 30px;\n}\n\n.hero-search-bar {\n  display: flex;\n  max-width: 600px;\n  margin: 0 auto 30px;\n  gap: 10px;\n}\n\n.hero-search-bar input {\n  flex: 1;\n  padding: 15px 20px;\n  border-radius: 30px;\n  border: none;\n  font-size: 16px;\n  box-shadow: 0 4px 15px rgba(0,0,0,0.1);\n}\n\n.hero-search-bar .btn {\n  border-radius: 30px;\n  padding: 15px 30px;\n}\n\n.hero-pills {\n  display: flex;\n  justify-content: center;\n  gap: 15px;\n  flex-wrap: wrap;\n}\n\n.pill {\n  background: rgba(255,255,255,0.15);\n  border: 1px solid rgba(255,255,255,0.3);\n  color: var(--white);\n  padding: 8px 20px;\n  border-radius: 20px;\n  font-size: 14px;\n  font-weight: 600;\n  cursor: pointer;\n  transition: var(--transition);\n}\n\n.pill:hover {\n  background: rgba(255,255,255,0.25);\n}\n\n.home-section {\n  margin-bottom: 50px;\n}\n\n.home-section h2 {\n  font-size: 28px;\n  margin-bottom: 25px;\n  padding-bottom: 10px;\n  border-bottom: 2px solid var(--border);\n}\n\n.cards-row {\n  display: grid;\n  grid-template-columns: repeat(3, 1fr);\n  gap: 24px;\n}\n\n.card {\n  background: var(--white);\n  padding: 30px;\n  border-radius: var(--radius);\n  border: 1px solid var(--border);\n  box-shadow: var(--shadow-sm);\n  transition: var(--transition);\n  cursor: pointer;\n  text-align: center;\n}\n\n.card:hover {\n  transform: translateY(-5px);\n  box-shadow: var(--shadow-md);\n  border-color: var(--primary);\n}\n\n.card-icon {\n  font-size: 40px;\n  margin-bottom: 15px;\n}\n\n.card h3 {\n  color: var(--primary);\n  margin-bottom: 10px;\n}\n\n.sir-banner {\n  background: linear-gradient(135deg, var(--primary) 0%, var(--primary-hover) 100%);\n  color: var(--white);\n  padding: 40px;\n  border-radius: var(--radius);\n  display: flex;\n  justify-content: space-between;\n  align-items: center;\n  gap: 30px;\n}\n\n.sir-banner h3 {\n  color: var(--white);\n  font-size: 24px;\n  margin-bottom: 10px;\n}\n\n.sir-btn {\n  background: var(--accent-gold);\n  color: var(--white);\n  white-space: nowrap;\n}\n\n.sir-btn:hover {\n  background: var(--accent);\n}\n\n.categories-grid {\n  grid-template-columns: repeat(auto-fill, minmax(280px, 1fr));\n}\n\n.home-footer {\n  background: var(--dark);\n  color: var(--white);\n  padding: 60px 40px;\n  border-radius: var(--radius);\n  display: grid;\n  grid-template-columns: repeat(3, 1fr);\n  gap: 40px;\n  margin-top: 60px;\n}\n\n.footer-col h4 {\n  font-size: 18px;\n  margin-bottom: 20px;\n  color: var(--accent-gold);\n}\n\n.footer-col ul {\n  list-style: none;\n}\n\n.footer-col ul li {\n  margin-bottom: 10px;\n}\n\n.footer-col a {\n  color: var(--white);\n  text-decoration: none;\n  opacity: 0.8;\n  transition: opacity 0.2s;\n}\n\n.footer-col a:hover {\n  opacity: 1;\n  text-decoration: underline;\n}\n


/* New Form Layout Styles */
.app-top-bar {
  display: flex;
  justify-content: space-between;
  align-items: center;
  background: var(--primary);
  color: #fff;
  padding: 15px 30px;
  border-radius: var(--radius);
  margin-bottom: 20px;
}
.app-top-bar .app-brand {
  font-weight: 700;
  font-size: 18px;
}
.app-top-bar .app-meta {
  display: flex;
  align-items: center;
  gap: 15px;
  font-size: 14px;
}
.app-top-bar .ref-number {
  font-weight: 800;
  color: #fff;
}
.app-top-bar .
  transition: opacity 0.5s ease;
}
.app-top-bar .save-status.show {
  opacity: 1;
}

.form-layout {
  display: flex;
  gap: 30px;
  align-items: flex-start;
}
.form-sidebar {
  width: 320px;
  flex-shrink: 0;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  overflow: hidden;
}
.form-sidebar .sidebar-heading {
  padding: 15px 20px;
  font-size: 12px;
  font-weight: 800;
  color: var(--muted);
  text-transform: uppercase;
  letter-spacing: 1px;
  border-bottom: 1px solid var(--border);
}
.form-sidebar ul {
  list-style: none;
}
.form-sidebar .sidebar-item {
  display: flex;
  align-items: center;
  padding: 15px 20px;
  border-bottom: 1px solid var(--border);
  cursor: pointer;
  font-weight: 500;
  color: var(--muted);
  border-left: 4px solid transparent;
  transition: var(--transition);
}
.form-sidebar .sidebar-item:last-child {
  border-bottom: none;
}
.form-sidebar .sidebar-item:hover {
  background: var(--bg);
}
.form-sidebar .sidebar-item.active {
  border-left-color: var(--accent);
  background: var(--accent-light);
  color: var(--dark);
  font-weight: 700;
}
.form-sidebar .sidebar-item .dot {
  width: 10px;
  height: 10px;
  border-radius: 50%;
  background: var(--border);
  margin-right: 15px;
}
.form-sidebar .sidebar-item.active .dot {
  background: var(--accent);
}
.form-sidebar .sidebar-item.saved .dot {
  background: var(--success);
}
.form-sidebar .sidebar-item .status-text {
  margin-left: auto;
  font-size: 12px;
  font-weight: 700;
}
.form-sidebar .sidebar-item.saved .status-text {
  color: var(--success);
}

.form-content-area {
  flex: 1;
  background: #fff;
  border: 1px solid var(--border);
  border-radius: var(--radius);
  padding: 40px;
}
.form-section {
  display: none;
}
.form-section.active {
  display: block;
}

.tracking-header {
  text-align: center;
  padding: 40px 20px;
  background: var(--primary-light);
  border-radius: var(--radius);
  margin-bottom: 30px;
}
.tracking-header .ref-title {
  font-size: 14px;
  color: var(--muted);
  text-transform: uppercase;
  font-weight: 800;
  letter-spacing: 1px;
}
.tracking-header .ref-number {
  font-size: 36px;
  font-weight: 800;
  color: var(--primary);
  margin: 10px 0;
}
.tracking-header .journey-pill {
  display: inline-block;
  background: #fff;
  border: 1px solid var(--border);
  padding: 4px 12px;
  border-radius: 50px;
  font-size: 13px;
  color: var(--muted);
}
.tracking-stepper {
  max-width: 600px;
  margin: 0 auto 40px;
}
.tracking-footnote {
  font-size: 14px;
  color: var(--muted);
  border-top: 1px solid var(--border);
  padding-top: 20px;
  margin-top: 40px;
}